Faculty Scholarship

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http://hdl.handle.net/20.500.12264/11

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Herein you will find indexed and where possible, shared, the scholarly research, writings, and other academic work of the Business and Information Technology faculty of Purdue University Global.

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For a full list of citations from SBIT faculty, you can now visit the School of Business & Information Technology’s Faculty Publications site.

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Now showing 1 - 20 of 68

The changing landscape in cybersecurity education, the impact of COVID-19, and the promise of online education programs
(International Association for Computer Information Systems, 2023) Cassie Longhart; Jacob Mack
Over the past few years, the use of technology has increased significantly causing more demand for cybersecurity professionals. During the pandemic universities, companies, and schools transitioned to online courses, seminars, and meetings. This research will demonstrate the perception students and faculty have toward the success of online learning in a cybersecurity program at Purdue Global. This study will be non-experimental and uses quantitative data collected through a survey. This study will help provide an understanding of how students and faculty feel about the current cybersecurity courses, and how the online courses compare to that of a traditional course through literature review. According to Krieder & Almalag (2019), despite the government and NICE framework efforts, there is still a gap between the professional needs and those who are qualified for these positions. The literature focuses on program implementation and less on the quality of outcomes. Therefore, this study will bring value to how well online courses affect outcomes, satisfaction, and job readiness.
The Influence of Early Life Experiences on Later Life Behaviors: An Examination of the Life of Walt Disney
(Journal of Behavioral and Apllied Management, 2023) Deem, Jack; Starnes, David; Ziegler, James
In this paper we tell the story of Walt Disney, synthesizing the concepts of critical biography with those of life-span theory (LST) from sociology and psychology literature. In this manner, we can better understand how events in one’s life can have a significant impact throughout that person’s life. The paper focuses on four themes: (a) work ethic and pursuit of success, (b) perseverance – bounce back from adversity and keep moving forward, (c) alliance with others who complement one’s own strengths and offset one’s weaknesses, and (d) commitment to excellence. Through these themes, we demonstrate how early life experiences influenced Walt Disney’s behavior throughout his life. Table 1 is provided to outline the key events in the life of Walt Disney, cross-referencing the events as reported within the major Walt Disney biographies.
KLMN Junk Removal: A Case for Veterans in Franchising
(Small Business Institute, 2023-04-01) McDermott, Martin J.
This case study focuses on an organization called KLMN and how it transitioned to franchising. KLMN was started by a military veteran that specializes in junk removal. One of the biggest challenges for new franchisors is identifying franchisees who match their model. Another challenge is creating a distinct brand. What made KLMN unique from other franchise models was that individuals must have served in the military to become a franchisee to KLMN. Using this technique eased the process of identifying new franchisees, created a distinct brand for the franchise model and offered a unique selling proposition to their customers.
Applying Resource Scarcity Theory to Franchising: The Effect of Industry Choice and Age on Franchise Success and Satisfaction
(Small Business Institute, 2023-04-01) McDermott, Martin J.; Butler, David
This study investigates the impact of industry category and age on franchise business ownership and job satisfaction. The selection of industry choice and age of a franchise business owner could be explained through resource scarcity theory. The decision to become or not become an entrepreneur is based on access or possession of resources. In addition, resource scarcity might explain the type of industry chosen to pursue entrepreneurship. This quantitative study used a comparative research model to gauge whether industry category and age of the franchise business owner impact satisfaction on franchise ownership. Findings reported in this study indicated that, in contrast to previous research on non-franchisee entrepreneurs, age was not correlated to higher satisfaction in owning and operating a franchise. Moreover, significant differences in job satisfaction were identified across industries.
A Qualitative Study: Military Veterans and Franchise Ownership
(The Qualitative Report at NSUWorks, 2020-03-21) McDermott, Martin J.; Jackson, Jason
This study focuses on the military experience and motivation to become a franchise business owner. Previous research indicated franchisees who were military veterans had a significantly higher level of job satisfaction in owning and operating a franchise compared to franchisees with no military background. This study attempts to provide answers to important research questions like how and why military experience influences satisfaction in owning a franchise. Seven franchise business owners who served in the military participated in this qualitative study using a process of surveying, coding, and thematizing to answer this research inquiry. The findings of this follow-on study indicated veterans had strong negative sentiment towards bureaucracy, however did value the positive aspects of systems within the franchise construct. In addition, the veterans valued their prior learning related to military experience and leadership and perceived it as a key strength towards successful franchise leadership and business ownership. One of the main aspects of business ownership and leadership that veterans valued more than other concepts was control, which connects to the traditional aspects of control within the business profession.
Affinity Orientation (LGBT) Issues in America: The Legal Truths
(2012) Hilier, Patricia; Cates, Steven V.
The State of Sexual Harassment in America: What is the Status of Sexual Harassment in the US Workplace Today?
(The Journal of Global Business Management, 2012) Machin, Lynn; Cates, Steven V.
A Self Fullfilling Prophecy? Discriminatory Business Practices or Government Victims in an Analysis of EEOC Claims and Their Causal Factors
(The Journal of Human Resource and Adult Learning, 2011) Cates, Steven V.; Dorsey, Scott
Do Physical Traits of Sales Professionals Play a Role in the Customer Decision Process?
(International Academy of Business & Public Administration Disciplines, 2017) Cates, Steven V.
The Relationship between the Department Chairs’ Transformational Leadership Style and the Continuance Commitment of Online Adjuncts
(International Academy of Business & Public Administration Disciplines, 2018) Cates, Steven V.
Major Factors Behind Absenteeism in Corporate America and Suggested Remedial Strategies
(International Academy of Business & Public Administration Disciplines, 2009) Cates, Steven V.
Can You Lead Effectively? An analysis of the Leadership Styles of Four Generations of American Employees
(International Review of Management and Business Research, 2013) Cates, Steven V.; Cojanu, Kevin A.; Pettine, Susan
A Proposed Analysis of the Relationship of Anomie and Customer Buying Behavior in the Context of the Physical Characteristics of Sales Personnel
(2010) Cates, Steven V.
Webcams and Virtual Teams: An Impact Model
(Emerald Publishing, 2014) Olson, Joel; Appunn, Frank; McAllister, Chad; Walters, Kimberly; Grinnell, Lynn
Purpose - The paper aims to address the question, "What is the impact of web-based video via webcams on virtual team trust and effectiveness?" Change and evolution in team perceptions over time are described. The result is the creation of a theoretical model describing the effect of webcams on virtual team development. Design/methodology/approach - A qualitative phenomenological heuristic case study was used to explore the individual expectations and experiences of the team members over a six-week period. To strengthen reliability and validity, two qualitative methods, content analysis and constant comparative analysis -- a means of grounded theory, were used to both test the historic basis of the existing literature on trust and effectiveness in virtual teams and to explore how the use of webcams influenced the work, interactions and effectiveness of a virtual team. Both qualitative methods involved different pairs of researchers using inter-rater coefficients to address coding reliability and validity. Results from the two methods were then compared and contrasted. Findings - The resulting model highlights the importance of ongoing, formal differentiated training on new technology. This research also suggests careful management of technology change and its deployment to enhance outcomes of various organization forms. Research limitations/implications - Given the nature of the qualitative study, the findings are not generalizable, but may illumine the understanding of webcams and technology adaptation in similar virtual teams. Practical implications - The resulting model highlights the importance of ongoing, formal differentiated training on new technology. This research also suggests careful management of technology change and its deployment to enhance outcomes of various organization forms. The study incorporates Technology Acceptance Theory and applications of the Kirton Adaptation-Innovation Inventory. Originality/value - With the increase in bandwidth on the Internet, technologies such as webcams have become more viable for use in virtual teams.
Virtual Team Trust: Task, Communication, Sequence
(Emerald Publishing, 2012) Olson, Joel; Olson, Linda
Purpose - This study aims to examine the impact of task interdependence, communication medium, and sequence of conditions on trust in virtual teams. Design/methodology/approach - A pilot experiment was conducted using 22 subjects in eight groups with a mixed 2×2 design. A within‐groups method with repeated measures was used to explore time pressure and task complexity, communication medium and individual perceptions of trust. A between‐groups method was used for sequence of conditions. The four study conditions were: a simple task in a face‐to‐face condition; a complex task in a face‐to‐face condition; a simple task in a computer‐mediated condition; and a complex task in a computer‐mediated condition. Groups were randomly assigned to a starting condition. Each group was rotated through all the conditions. Following each condition, subjects completed the modified Jarvenpaa‐Knoll‐Leidner trust measure assessing their individual perception of trust for that condition. Findings - Significant effects were found on the relationships between the communication medium and condition sequences of task interdependence and communication medium on individual perceptions of trust. No significant effects were found on the relationship of task interdependence and individual perceptions of trust. Research limitations/implications - The sample size makes the study more descriptive than inferential. Originality/value - This study intends to add to the trust literature by examining the impact of task interdependence, communication medium, and sequence of conditions on trust in virtual teams. Its primary contribution is the sequence of conditions on trust. The trust affect of condition sequence is linked to task interdependence, communication predictability, and adpative structuration theory.
Employment Benefits: What’s in Store for Both Employers and Employees?
(Wiley, 2005) Cates, Steven V.
Towards a Theoretical Model of the Impacts of Incorporating Webcams in Virtual Teams
(Clute Institute, 2012) Olson, Joel; Grinnell, Lynn; McAllister, Chad; Appunn, Frank; Walters, Kimberly
Virtual teams have proliferated over the last ten years as businesses realized benefits in coordinating across geographic and departmental boundaries. Studies of virtual teams, however, have revealed uneven success in team effectiveness. With the increase in quality and availability of video over the Internet, there are opportunities to improve effectiveness of virtual teams by integrating videoconferencing into synchronous meetings. The purpose of this qualitative study is to evaluate the impact of video on team interactions and effectiveness. Results showed a relationship between the added richness and authenticity brought about by video and increased effectiveness, while also showing a relationship between the increased stress of learning new technology and decreased effectiveness.
The Value of Webcams for Virtual Teams
(Clute Institute, 2012) Olson, Joel; Walters, Kimberly; Appunn, Frank; Grinnell, Lynn; McAllister, Chad
The latest low-cost technology solutions provide practical and reliable video options form standard personal computers using the Internet. By adding video to an established and geographically dispersed team process, this exploratory research tries to establish the experience of participants and perceived effectiveness of the team. Building on the literature, this qualitative research performs a content analysis design on a text transcription of weekly audio logs from participants. This approach analyzes the rich content of team members to discover the relevance of differing elements within trust, technology, and effectiveness find support. By understanding the influences of adding video to teams, leaders, and managers should be able to make informed decisions regarding the adoption of video for each participant. The attitude evolution regarding the use of technology over a period of six weeks provides further considerations for deployment.
Virtual Team Effectiveness and Sequence of Conditions
(Clute Institute, 2013) Olson, Joel; Olson, Linda
This study examines the sequence of Group Task Pressure (GTP) and communication medium conditions on group effectiveness. It contributes to the task-technology fit research by considering the sequence of these conditions on task-technology fit related to group effectiveness. The study has value for professionals pursuing the construction and management of virtual teams. A pilot experiment was conducted using 22 subjects in eight groups with a mixed 2x2 design. Given the sample size, the study is more descriptive than inferential. The study manipulated GTP by combinations of time scarcity, reward and task complexity. The media conditions used in the study were face-to-face and synchronous computer-mediated chats. Group effectiveness was measured by the length of time groups took to complete assigned tasks. The four study conditions were: a simple task completed face-to-face, a simple task completed in a computer-mediated condition, a complex task completed in a face-to-face condition and a complex task in a computer-mediated condition. Each group was rotated through all the conditions. The sequence of communication medium conditions were significant, but not the sequence of GTP conditions. Groups starting in the face-to-face condition took less time to complete their rotation of tasks than groups starting in the computer-mediated condition. Groups starting in both the low and high GTP conditions took the same amount of time to complete the full rotation of task and conditions. Recommendations for subsequent research on group task pressure are presented.
Leading Through the Complexities of Team Dynamics to Achieve and Sustain Organizational Goals
(Academic and Business Research Institute, 2015-02) Sparks, George A.; Herman, Rebecca; Wolfe, Pattie; Zurick, Andryce M.
The purpose of the narrative literature review is to explore the complexities of team dynamics as well as theories and practices that are necessary to create a workplace team that comes together in a sustained and effective manner toward a common goal. This article will compare and contrast several theories on the concepts of team building and identify key elements involved in creating unity within a team.

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