Organizational Citizenship Behaviors: Self-Efficacy and Perceived Stress
Date
2021
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Abstract This article aims to identify the relationship between registered nurse’s different levels of self-efficacy and how they mitigate the adverse effects of perceived job stressors by exhibiting organizational citizenship behaviors (OCB). Hospitals are challenged with limited staff, supplies, and equipment and overstressed employees while facilitating a safe working environment for their employees and their patients. Furthermore, the enduring COVID-19 pandemic has stressed the performance of healthcare workers and the healthcare system to its limits. A multiple regression model was utilized to identify the correlational relationship between organizational citizenship behaviors, perceived stressors, and self-efficacy that produced a non-significant finding. This article raises the concerns of inpatient nurses enduring stressful dangerous working environments during this current and future pandemics. Thus, raising awareness for future studies on how medical organizations can assist their medical staff with stress management tools with the intent of increasing their staff’s self-confidence and ability to succeed in conflicting environments while providing safe and effective patient care. Additionally, this article raises the concerns of identifying the relationship between employee performance and stress arousal and its effects on intrapersonal and intragroup relationships. These stressors can have impacts psychologically, emotionally, and behaviorally that can severely impact the performance of a medical organization and its management of finite resources.
Description
item.page.type
Thesis
item.page.format
Keywords
Organizational Citizenship Behavior, Self-efficacy, Perceived stress, Registered Nurses, Workplace