Using “Feedforward” to Improve Student Satisfaction, Retention, and Persistence

Abstract

"Many postsecondary institutions struggle to find ways to improve student retention and persistence. Universities are aware that often students lack confidence and/or the skills needed to be solid writers and learners (Ruecker, 2021). Studies have shown that apprehension about writing and engagement with courses may have an impact on the very groups institutions seek to support, such as women in Engineering (Mallette, 2017). Although writing and learning skills are not the only causes for attrition, changing the way feedback is traditionally provided to a “feedforward” approach is one possible way to improve student outcomes. This presentation will provide a clear delineation between traditional ‘feedback’ which tends to offer corrections on what has been done and ‘feedforward’ which focuses on involving students in conversations about existing strengths and how to develop their skills in the future. By focusing on feedforward, faculty, tutors, and others who work with students can help them avoid mistakes while improving engagement and outcomes (Dulama & Ilovan, 2016). "

Description

Learning outcomes "1) Define and understand the characteristics of “feedforward.” 2) Apply “feedforward” strategies to increase student engagement, retention, and persistence. "

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