Walking in My Shoes: Communicating in a Multicultural, Diverse Environment
Date
2019-11-07
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Students are often faced with many challenges in life, such as a death in the family, a personal illness, or being called away for a military assignment. It is important for professors and administrators to recognize when these challenges occur and how to respond appropriately. Some situations may require empathy, sympathy, and/or compassion, and using the incorrect response and tone could result in unintended consequences. Case studies will be used to illustrate the principles required to communicate with empathy, sympathy, and compassion in a multicultural, diverse environment.
Description
item.page.type
Presentation