No Boundaries: Personalizing Student Support through PG411

Abstract

Purdue University Global is tailored to working adults who have different needs than traditional students. For example, Knowles (1984) posited that adult learners need to engage in self-directed learning. Lemoine et al. (2021) extend this principle to today's global landscape, noting that adult learners “are accustomed to instant access, any time.” The Academic Success Center (ASC) embraced this trend and seized the opportunity to launch PG411: Help! Student Success Connection to meet these needs. PG411 places key ASC and university services and resources directly in front of students in Brightspace and offers them a flexible way to engage in self-directed learning as they select the services and resources they need when they need them. This presentation will provide the rationale for PG411 and an overview of its tools and services. The presenter will also discuss how students can access PG411 throughout their student journey and PG411’s continued, limitless evolution.

Description

Describe the rationale for building PG411 Identify the services and resources in PG411 Learn how PG411 streamlines the student experience in the ASC Understand the student experience in PG411

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